Frequently Asked Questions

You can send money to 156 countries including the following countries:
1 Albania
2 Andorra
3 Antigua
4 Argentina
5 Armenia
6 Australia
7 Austria
8 Azerbaijan
9 Bahrain
10 Bangladesh
11 Barbados
12 Belarus
13 Belgium
14 Bhutan
15 Bolivia
16 Bosnia and Herzegovina
17 Brazil
18 Bulgaria
19 Burkina Faso
20 Burundi
21 Cambodia
22 Cameroon
23 Canada
24 Chad
25 Chili
26 China
27 Colombia
28 Comoros
29 Congo D.R.
30 Cook Islands
31 Costa Rica
32 Croatia
33 Cuba
34 Cyprus
35 Czech Republic
36 Denmark
37 Djibouti
38 Dominican Republic
39 Ecuador
40 Egypt
41 El Salvador
42 Eritrea
43 Estonia
44 Ethiopia
45 Fiji
46 Finland
47 France
48 Gabon
49 Gambia
50 Georgia
51 Germany
52 Ghana
53 Greece
54 Guatemala
55 Guinea
56 Guinea – Bissau
57 Haiti
58 Honduras
59 Hong Kong
60 Hungary
61 Iceland
62 India
63 Indonesia
64 Ireland
65 Israel
66 Italy
67 Ivory Coast
68 Jamaica
69 Jordan
70 Kazakhstan
71 Kenya
72 Kosovo
73 Kuwait
74 Kyrgyzstan
75 Laos
76 Latvia
77 Lebanon
78 Liechtenstein
79 Lithuania
80 Luxembourg
81 Macedonia
82 Madagascar
83 Malawi
84 Malaysia
85 Maldives
86 Mali
87 Malta
88 Mauritania
89 Mauritius
90 Mexico
91 Moldavia
92 Monaco
93 Mongolia
94 Montenegro
95 Morocco
96 Mozambique
97 Myanmar
98 Nepal
99 New Zealand
100 Nicaragua
101 Niger
102 Nigeria
103 Norway
104 Oman
105 Pakistan
106 Panama
107 Paraguay
108 Peru
109 Philippines
110 Poland
111 Portugal
112 Puerto Rico
113 Qatar
114 Romania
115 Russia
116 Rwanda
117 Samoa
118 San Marino
119 Saudi Arabia
120 Senegal
121 Serbia
122 Seychelles
123 Sierra Leone
124 Singapore
125 Slovakia
126 Slovenia
127 South Africa
128 South Korea
129 Spain
130 Sri Lanka
131 St. Kitts & Nevis
132 St. Vincent & Grenadines
133 Sweden
134 Switzerland
135 Tajikistan
136 Tanzania
137 Thailand
138 The Netherlands
139 Togo
140 Tonga
141 Trinidad
142 Tunisia
143 Turkey
144 Uganda
145 Uganda
146 Ukraine
147 United Arab Emirates
148 United Kingdom
149 United States
150 Uruguay
151 Uzbekistan
152 Vatican City
153 Vietnam
154 Virgin Islands
155 Yemen
156 Zambia

You can make use of PayPorter Services if you need to send money fast, reliable and cheap. We can transfer your money worldwide to 156 countries and regions. Find the closest location here!

PayPorter Services are sending money worldwide and receiving money to the Netherlands via our partners or PayPorter locations. We can send money to your family member, friend or anyone you want to.

PayPorter Agent locations are independent businesses that are approved by the Dutch Central Bank (DNB) to provide money transfers on behalf of PayPorter.

Visit a nearby PayPorter Agent location. Fill in the order form, provide your identification document and pay the amount you want to send and the transaction fee, in cash. In some locations it is possible to pay using your bank card.

All transactions can be cancelled as long as the receiver did not collect the money, the transaction amount is not received by the receiver bank or is not debited on the account of the receiver. The transaction can be cancelled at any PayPorter location.

After a transaction is being processed, small modifications can be applied. In case major modification needs to be applied, for example changing the receiver name, then the transaction needs to be cancelled and a new transaction needs to be processed. Additional costs may be applied. All transactions can be modified as long as the receiver did not collect the money. Transactions can be modified at any PayPorter location.

A transaction sent to a bank account cannot be modified after the transaction is being processed. If the IBAN, name or account number does not match with the right information, then the transaction will be cancelled, and a new transaction will be initiated. Additional costs may be applied. Please read the terms and conditions for ‘’Transfers to Account payment in Turkey’’ for more information.

Visit a nearby PayPorter Agent location. Fill in the order form by providing the reference number, receiver name, expected amount, and sender’s name. Provide your identification document and receive your money. No additional costs are charged.

For sending from the Netherlands the acceptable ID Documents are a valid;

  • Passport
  • ID-Card (Netherlands and EU)
  • Driver’s license (Netherlands and EU)
  • Residence permit document (Netherlands and EU)

You can send any amount for a period of time. However, we apply strict rules for transactions with higher amounts, such as providing additional information and documentation in relation with the source of funds.

The operating hours of our branch in Rotterdam are:

  • Monday       10:00 – 18:00
  • Tuesday       10:00 – 18:00
  • Wednesday 10:00 – 18:00
  • Thursday     10:00 – 18:00
  • Friday           10:00 – 18:00
  • Saturday      10:00 – 17:00
  • Sunday Closed

PayPorter Agents have their own operating hours.

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